Terms of service

Welcome to Towelery.pk. By using our website, you agree to the terms and conditions mentioned below. Please read them carefully before placing an order.

1. General

These Terms of Service apply to all users of Towelery.pk. By accessing our website or purchasing something from us, you agree to follow all terms, policies, and notices stated here.

2. Product Information

We aim to display accurate product information such as size, color, and material. However, slight variations may occur due to lighting, screen resolution, or manufacturing differences.

3. Order Acceptance

  • Once an order is placed, you will receive an order confirmation.

  • Orders may be cancelled by Towelery.pk if:

    • The product is out of stock

    • There is a pricing or description error

    • The order is flagged as suspicious

4. Pricing & Payment

  • All prices listed on the website are final and inclusive of applicable taxes.

  • We accept Cash on Delivery and online payment methods where available.

  • Prices may change at any time without notice.

5. Shipping & Delivery

  • Delivery time varies by location but typically takes 2–5 working days.

  • Delays may occur due to courier issues, weather, or public holidays.

  • Shipping charges (if any) will be mentioned at checkout.

6. Return & Exchange

  • Towelery.pk offers return and exchange only, not refunds.

  • Conditions and process are explained in our Return & Exchange Policy page.

  • Products must be unused, unwashed, and in original condition.

7. No Refund Policy

We do not offer monetary refunds. Only exchanges are allowed as per our Return & Exchange Policy.

8. User Responsibilities

By using Towelery.pk, you agree not to:

  • Use the website for illegal purposes

  • Provide false information while placing an order

  • Interfere with the website’s security or performance

9. Intellectual Property

All content, including images, logos, designs, and text on Towelery.pk, is the property of the brand and cannot be copied or reused without written permission.

10. Limitation of Liability

Towelery.pk is not responsible for any indirect or accidental damages caused by the use of our website or products.

11. Changes to Terms

Towelery.pk reserves the right to update or modify these Terms of Service at any time. Updated terms will be posted on this page.